Microsoft 365 (Entra ID) and Google Workspace
Below are two separate, practical guides:
Creating or assigning a Global Administrator in Microsoft 365 / Entra ID
Creating or assigning a Super Admin in Google Workspace
Create the account as techninja@yourdomain.com and then send the new creds to our support email or by submitting a ticket on this help site.
You can either:
A. Create a new dedicated Global Admin (recommended for break-glass)
B. Promote an existing user
Sign in to the Admin Portal
Sign in with an account that already has sufficient privileges (Global Admin or User Administrator).
Navigate to Users
In Entra ID:
Identity → Users
Or in Microsoft 365 Admin Center:
Users → Active users
Create the User
Click New user / Add a user
Enter:
Display name
Username (UPN), ideally on your primary domain
Example: admin@contoso.com
Set Password and Licensing
Use a long, random password
Store it immediately in a secure password manager
Assign a Microsoft 365 license only if required (Global Admin role itself does not require a license).
Assign the Global Administrator Role
During creation:
Expand Roles / Admin center access
Select Global administrator
Or after creation:
Open the user → Assigned roles
Click Add assignments
Select Global administrator and save
Secure the Account
Enable MFA (preferably app-based or security key)
For break-glass accounts:
Use extremely strong passwords
Store credentials offline or in a protected vault
Exclude from Conditional Access only if necessary
Enable alerting and audit logging
Test access periodically
Sign in as an existing Global Admin.
Go to Microsoft 365 Admin Center → Users → Active users.
Select the user.
Open Roles / Manage roles.
Assign Global administrator.
Save changes.
⚠️ This grants full tenant-wide control. Keep the number of Global Admins minimal and monitored.
You can either:
A. Create a new dedicated Super Admin
B. Promote an existing user
Sign in to the Google Admin Console
Sign in with an existing Super Admin account.
Create the User
Navigate to Directory → Users
Click Add new user
Enter:
First name
Last name
Primary email
Example: gw-admin@yourdomain.com
Complete user creation.
Open the User’s Account
In Directory → Users, click the newly created user.
Assign the Super Admin Role
Click Admin roles and privileges
Select Super Admin
Assign the role to the user.
Verify Assignment
Go to Account → Admin roles
Open Super Admin
Confirm the user appears in the assigned list.
Secure the Account
Enforce 2-Step Verification (security keys strongly recommended)
Avoid daily use—reserve for emergencies and administrative changes
Monitor admin actions and sign-in activity
Go to Directory → Users.
Open the target user.
Select Admin roles and privileges.
Enable Super Admin.
Save changes.
⚠️ Super Admins have unrestricted control over Google Workspace. Limit count and audit regularly.