SOP - OCHM
1Password Basics
https://youtu.be/-oATvNvWcOc
Southwest Airlines is becoming a no frills airline at the price of the bigger players
When it comes to flying in old planes with no frills. Southwest is now following in the footsteps of Spirit and Frontier. The difference is that their pricing does not correspond to what they provide. The majority of my flights in the last year have ...
Easy way to make your email compose window a separate window in Gmail
https://youtu.be/noYoGjp9hRM
Apple iCloud vs Google Photos. Which of these two should you choose?
When it comes to photo backup, sharing, and syncing. There are two giants in this realm. Apple and Google. I want to share some key differences between the two. I’ll look at a few categories: Overview Pricing and Storage Features Organizing Overview ...
3 Reasons you need to try a mechanical keyboard - the ultimate typing experience to blow your mind
If you're like me and spend a lot of time on a computer or typing, you should try out a mechanical keyboard. On a previous trip to do some tech training, I had the opportunity to try one out, and I was blown away. Before I left, I ordered one and ...
You need YNAB - You Need a Budget
https://youtu.be/zWmuNY_EvDI
Do this when you replace your router...
https://youtube.com/shorts/2dXxPleHAA8?feature=share Whenever you're switching your Wi-Fi around, make sure that you do this. Whenever you get your new router or your new access point, make sure that your new router has the same Wi-Fi SSID and ...
Basics of Mac Finder
https://youtu.be/cy5qL2kAx-Q
Avoid Cheaper Computers for Future Proofing
https://youtu.be/2k59rxaO7mY
Types of Operating Systems
https://youtu.be/4d97F242t4U
Three Months Free of CLEAR! A $50 Value!
What is CLEAR you may ask? CLEAR is a program that is at airports that helps expedite security. Rather than waiting in line for your ID to be seen, you go to a CLEAR kiosk and scan your eyes or fingerprints, and then jump the security line. The ...
Six Quick Tips to Increase Efficiencies
When operating at maximum efficiency, there is minimal time wasted. Increased morale and profitability. It's a win-win situation. Identifying inefficiencies is the first step. List their characteristics. Determine what can be done to address the ...
What can you help a client with that they would never think to ask about?
An intriguing question was recently posed to me: "What can you help a client with that they would never think to ask about?" My assistance covers a wide range of fields, not just technology. Clients can rely on me for technical advice on topics like ...
Ten Ways to Protect yourself and your Devices
Our portable devices have evolved into veritable data vaults as an outcome of our increasingly connected and digital lives. As a result, they're easy prey for cybercriminals. Here are some tips to protect yourself and your technology. 1. Upgrade your ...
Got a Chase Card. You can likely $10/month toward Groceries!
https://www.loom.com/share/ba2d22dd63c440efbf662f0614ec3944 Which cards give it to you?
There's a fallacy in voicemail, scheduling a call is a win win.
I have written about the inefficiency of random phone calls and, indirectly, voicemail. And it is a fallacy that random calls are more human than those that are scheduled. Consider an example of interaction. You are unavailable until next week for a ...
What ports are on your computer?
https://www.loom.com/share/907826b026eb4004ba56124351df7101
TPM Malfunction Error
The TPM is a a security device modern computers. Sometimes this device fails to communicate with the system and will cause problems. If you ever get a pop up that yours malfunctioned. Try the following steps: Shut down the computer Unplug everything ...
How to Record a Loom / Screen Recording to help troubleshoot
Seeing can be believing. Much of the time, troubleshooting requires seeing a process to determine the best solution. Recording your screen and what you were doing when the unexpected comes up can be the saving grace. See the video below to get set up ...
Managing your email with Cloze.com
Keeping an email system that works well and is well-organized can feel like a never-ending job. With new messages coming in all the time, it's easy for important texts to get lost and for clutter to build up. This is where the website Cloze.com comes ...
The Troubleshooting Process and User Interaction
When we have technical problems with our devices, software, or any other complex system, troubleshooting is the process we use to find solutions. However, identifying the issue is not always a simple task. It can sometimes require patience, a lot of ...
1Password Launching Passkeys!
This is great to see. A step toward being passwordless. Take a look at their blog bost at https://blog.1password.com/save-sign-in-passkeys-1password/?utm_source=sign-in-side-panel?utm_medium=direct?utm_campaign=passwordless As always, remember that ...
Remote Work: The Must-Have for a Happy and Productive Workforce
Remote work is the ability to work from any location, without having to report to a specific office. During the pandemic, remote work has flourished. Numerous businesses realized that it was possible for their employees to work remotely and still ...
The importance of business hours in a work life balance
In our fast-paced and interconnected society, it is easy to lose sight of the distinction between work and personal life. With technology allowing for constant communication, it can be tempting to contact businesses outside of their business hours or ...
Minimizing Text Message Usage Due to New Regulations and Fees
In the light of recent changes in business SMS regulations in the United States, we have decided to minimize our use of text messages as a means of communication with our customers. The new regulations, which are industry-wide and facilitated by the ...
Retailer vs Service Provider
Do you know the difference between a retailer and service provider? In this article I'm going to provide some key differences and how it applies to us. When buying goods, you'll commonly go to a retailer, where you'll get the ability to look for the ...
The Grey Cabin in Young. A beautiful and peaceful stay.
Looking for a beautiful place to escape? Look no further. This was a wonderful place to relax and get away. You can rent it on airbnb.com Enjoy the video walkthrough and drone footage of the property. ...
How to Recover Deleted Files on Mac and PC: A Comprehensive Guide
We've all had that moment of panic when we accidentally deleted an important file. But don't lose hope; there are a number of approaches you can try on both Mac and PC to try and recover these files. You can follow the instructions in this guide. ...
SEO Poisoning and how it can affect you
SEO poisoning, also known as search poisoning, is a cyber assault tactic that involves the creation and optimization of harmful websites in order for them to appear prominently in search results. Cybercriminals use search engine optimization ...
Quick and Easy Way to Find Files on Your Mac!
https://www.loom.com/share/38949654cda148738d0cd687d415ad14?sid=6cc830ed-6d09-4ae1-8afa-3534d2b67903
Searching for Files in Windows: Tips and Tricks
https://www.loom.com/share/8ab672e61bb84c95b4267714d1cc5e7c?sid=e2764d59-c9e3-4501-aaf3-4730a0b7777e
Don't Get Blindsided by Unexpected Charges: Why Reading What You Agree to Matters
The importance of reading what you agree to The inclusion of terms and conditions in various forms of communication, such as emails and popups, is becoming more and more common in the modern digital era. It's critical to realize that you might ...
How failure to read can hurt the business you support
In today's fast-paced business world, it is crucial for individuals and companies to carefully read and understand the contracts they sign. Failing to do so can have detrimental effects on both parties involved, leading to misunderstandings, ...
Don't Use Viking Air
Don't let Viking Cruises book your Airfare! With all calls to Viking and AA, totaled more than 10 hours due to Viking playing middle man. https://www.loom.com/share/654279071ffc4cf3b0d19438a0c8ccb9?sid=25dc29cd-c1fc-44ce-b871-c501f3338467 Viking ...
Utilizing Passkeys for Enhanced Security
Check out the video for a walkthrough! https://www.loom.com/share/32ee8f00c92e4a318d5d06fb3224d00f?sid=b26dd576-0cc6-4113-ac57-c016e49494b4
Why It's Beneficial to Pay a Retainer for Computer Technical Services, Even if You Don't Use Them Frequently
Have you ever hesitated to hire a computer technician on retainer because you don't frequently experience technical problems? In this blog post, we'll discuss the advantages of paying a retainer for computer tech services even if you don't use them ...
OneDrive - Sharing a Folder
Method 1 Open your OneDrive folder Right click the folder you want to share Click Share Enter who you want to have access Share Method 2 Go to onedrive.com and log in. Right click the folder you want to share Click Manage Access Click the Plus sign ...
Onedrive - Syncing a Shared Folder
Adding a Shortcut to your OneDrive When someone shares a folder via OneDrive you will get an email with a link to view it online. 2. Once you are viewing the folder online, Click the “Add shortcut to My files” link 3. The file will then show within ...
Solid State vs Non Solid State Hard Drive: Explained!
Ready to learn the difference between a Solid State drive and a non solid state? Watch and listen below! :) https://www.loom.com/share/b98bba458f6d4492a401122af671d00a?sid=2b317c6d-cba4-4d4e-8e30-314668e077be 0:01 So today, I wanted to talk about the ...
How to submit a support request; How it get's addressed.
A support request, or ticket is a form of communication with your support team that allows them to categorize and track your request to effectively and efficiently assist you. The way you contact support will vary by company. For example, our clients ...
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