SOP - OCHM
Punctuation and Reading for Details are Important!
Punctuation can mean very different things. Such as known examples: Let's eat, grandma! Let's eat grandma! In the case of company names. We see some common confusions between different companies with different names. US Tech Support Solutions, LLC ...
Don't miss out on free money!
Updated June 20, 2021 If you're not using a rewards card or three in conjunction with rewards applications, you're missing out on free money! Whenever you go to the store and spend money with your debit card or non-rewards credit card, you're not ...
Upgrading Server OS on RunCloud
Upgrade all packages with sudo apt update && apt upgrade Upgrade the OS with sudo do-release-upgrade Let the upgrade finish Uncomment the lines with the repos for the following: /etc/apt/sources.list - deb [arch=amd64] ...
Three Thanksgiving Tech Tips
Thanksgiving can be a wonderous time. Here are a couple of tips to keep it wonderful and use tech to connect. Use Google Photos to share family photos. If you aren't using Google Photos. You should be. You get unlimited photo storage and some amazing ...
No, you don't need a server.
I keep hearing people talking about needing servers or help with their servers. The term server, like many other terms in IT gets thrown around where it really doesn't belong. I want to give some insight to set the record straight. What is a server? ...
How to use Rakuten and Honey together for maximum savings!
Rakuten (formerly eBates) and Honey are great ways to save if you shop online! I've saved about $600 via Rakuten and $200 on Honey. While you can't use their cashback together, you can let honey find a coupon, then run Rakuten. Your mileage may vary. ...
Cutting the Cables!
Okay, so not all of the cables. I mean technically you need internet services. While cellular internet exists, I don't recommend it as a primary source, so we'll assume you're keeping your home cable internet or fiber. Nope, I'm talking about ...
Who doesn't love free money?
Get something for minimal effort! Some of the sites listed will give you a reward just for signing up, while others will reward you for doing what you already do on a daily. Webull Webull is a stock trading app that will give you a free stock for ...
Google vs Microsoft - Technology Battle
Two big names in technology. Which do you prefer? We know who wins in our mind! You likely use a product of each of theirs daily. Today, they go head to head in a lot of areas. Whether it's Operating Systems, search, maps or cloud services. Who ...
Technology isn't Perfect
Don't get yourself worked up. Technology being goofy isn't the end of the world. There's always a solution somewhere. Smile and step away for a moment. No use getting emotional, as it doesn't solve anything. Let me reiterate. Technology isn't ...
A little more love!
For a long time, we've wanted to give as much benefit to our service as possible. In an effort to do so, we're now crediting you for your favorite service for free included with our Support Plan price! Netflix Office 365 Hulu Gsuite (Google Business) ...
Standard Work from Home Setup
With COVID here to stay and all of us working more from home, it helps to have a productive, ergonomic, and comfortable space to use. You can skip the research and look no further! See below for our product recommendations for your full setup. Stand ...
Using Gmail for Large Files
https://youtu.be/m9h_dAKnPac
Enabling Camera and Mic
ONE: Click the Start Menu. TWO: Click the settings icon. THREE: Type Camera and Select Camera privacy, then make sure access is turned on. Repeat by searching microphone and selecting microphone privacy.
Setting up a GSuite Sync User in Outlook
Please note, before you begin, we HIGHLY recommend using Gmail.com in Chrome over using Outlook. Outlook is a poorly designed program from a tech standpoint and you get the full experience from the website. Go to the GSSMO site at ...
Creating and switching chrome profiles
Having different profiles in Chrome can be very helpful if you have multiple Google accounts. It lets each have their own Chrome instance and can make switching very easy. You can click the little circle in the upper right to expand the menu for ...
Get it right. Don't band-aid.
Bandaids are great. They are not always the right thing to use in tech. When a problem arises, there are fixes to solve the problem completely, workarounds to avoid the problem and band aids to temporarily fix the problem. The best solution is always ...
The art of following instructions.
We get in our own heads and think we can't do something when it's something we don't understand. Even though, if we put our minds to it, we can achieve anything. I can't count how many times I send a step by step guide to someone and they reply back ...
Autocomplete IS NOT your contacts list
Too many times now, I've seen users replace their computers or change their email only to find out they're missing contacts. How can that be? The contact list was synced and exported over. Come to find out, they are relying on the autocomplete in ...
Getting a Text for Incoming Gmail Emails
Tired of missing important emails? This guide will get you set up with getting a text for emails that match a search! STEP 1 First, you will want to head over to Zapier.com. Then click Sign up with Google. Select your Gmail account in the list and ...
Delegate! Use the tools you have!
Our lives are busy and we have a lot going on. There is so much that can help us in life that we can do to make our days so much easier. When you can, delegate! Need a few examples? You've got it! You get a flat tire and don't have a good spare. You ...
The art of following instructions
Recently I've been trying Hellofresh. I'm not typically a cook. I'm more of the let's order dinner type. In reading through some of the recipes, I realized a few things. I'm having to read the instructions multiple times to understand them. Even ...
Roborock S6 Pure Robot Vacuum
I've dealt with Bravo Jets, Neatbots and Roombas. Let me tell you. This thing by far blows the others out of the water. The setup is far easier. The app seems more polished and the way it maps the house is amazing. Best of all, it's a mop and vacuum ...
Quick Zoom Meetings Walkthrough
Getting Started with Zoom Desktop for Scheduling Meetings Go to http://zoom.us/download and download Zoom Client for Meetings Once downloaded, open it. Create an account and sign in. Scheduling a Meeting Open the Zoom Desktop Click on Schedule Enter ...
Scanning and Saving with HP Smart - Windows
This guide will cover a basic step by step of scanning with HP Smart and will assume you already have an HP account you are logged into. Click the start menu and type HP, then click HP Smart. Or if you have it pinned on your taskbar, click the blue ...
Downloading and filling in a Flat PDF
This guide assumes you're using Gmail and Foxit Reader, if you are not, the first steps may be different. If you do not have Foxit Reader, you can download here: http://ninite.com/foxit Click the file, then click download. If prompted, name the file ...
Don't give up so easily
I can't count the times I've seen someone give up after minimal effort. One of the most rewarding things in life is completing a task you found difficult. Tech is not likely going away, no use getting frustrated with it and giving up. There are some ...
Troubleshooting Multiple Internet Outages - Ubiquiti Owner
So you already have our recommended internet setup, or have had it for some time and are still having trouble. Here are the troubleshooting steps we'd be taking to determine where the problem lies. Remember, always consult with an expert like us ...
A quick truth about All in One Routers
The simple answer is that they're terrible. It's like hiring a plumber to build your house. They try to do the job of what should be ideally 3 devices. Your modem, your router/firewall, your wifi. So what happens when they try to do this? Commonly ...
Need Help Paying Your Support Bill?
If you're unable to pay your support bill, there are a couple options to get settled. Set up Monthly or Weekly Recurring Payments We can set up a definitive number of payments to get you settled. Let us know what you can afford monthly or weekly and ...
Saving out Zip Files
We all run into zip files from time to time. Don't let them confuse you. They are simply a folder of files that the system treats as a single file. To extract them, we're going to use 7Zip because it can open any kind of archive you my run into from ...
Email Scams - Things to Look for
Recently there have been quite a few email scams going around that can be quite dangerous if you fall for one. If you get an email from a friend asking for something. Always verify something only they would know or verify with them offline to make ...
Switching to Fiber
I've always been a fan of Cox over CenturyLink. The only time I tend to recommend CL is if they have fiber. 99 percent of the complaints I see with internet are not the provider, but rather using crappy in home equipment. Don't use the ISP equipment. ...
The Fiber Switch is Awesome!
When comparing Centurylink to Cox, I have always recommended Cox over Centurylink, unless Fiber is available.Well folks, Fiber has rolled around in my area and the switch has been made. I’ve gotta admit, it’s pretty sweet. With Cox internet, without ...
Terminology and Knowing the Differences - The Basics
For an audio rambling on this topic, please click here. When it comes to troubleshooting, knowing the differences between different terminologies you encounter on a regular basis can be a great help. Here are a couple of basic terms. Windows Explorer ...
Quick Refresh: Always Remember These Tips to Improve Your Streaming Experience
Now, more than ever, we are seeing more people cut the cord. Even where cable TV was not a mainstay, this newly added advantage comes with streaming content. Having control over what you want to watch, and when you watch it, is undoubtedly a dream ...
Your spending can create a residual income!
Most people miss out on a return on their spending, simply by using Debit cards, checks or some other method of payment that doesn't yield a return. People are afraid of credit card debt and high annual fees. Though with the right planning and the ...
Flash Giveaway! Only TWO offers available.
How would you like to get a little something for little effort all while bettering financials in the long run? By using the right rewards card for your spending, you can earn up to a 10% return on spending and save thousands in the long run! Ready to ...
Paying for Services.
You get a tangible item when you buy a product. There is a chance that item may not work. In general, if an item does not work properly or does not meet your satisfaction, it can be returned. If you pay for a service, you are paying for someone's ...
Simple Internet Troubleshooting
Reboot all equipment by unplugging and plugging back in. Does it come back online? If so, you’re good! If not, continue. Call your ISP (Cox or Centurylink) Do they have a good signal to the modem? Do they show you’re online? Have them try a reboot on ...
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