Video Guides for Utilizing the Support Center

• Related Articles

• Onboarding - Create a Global Admin for Us

  Admin Account Creation & Assignment Guide Microsoft 365 (Entra ID) and Google Workspace Below are two separate, practical guides: Creating or assigning a Global Administrator in Microsoft 365 / Entra ID Creating or assigning a Super Admin in Google ...

• Welcome to Your New Computer - Finalizing your Setup

  A Guide to Getting Started Congratulations on receiving your new computer! We’ve already taken care of most of the setup so you can get up and running as quickly and securely as possible. This guide will walk you through what’s already done, and what ...

• Microsoft 365 Setup Guide

  For a pretty visual, see https://microsoft-365-setup-guid-s0kav68.gamma.site/ ______ Microsoft 365 Setup Guide Part 1: Initial Login and MFA Setup at outlook.office365.com Initial Login Navigate to outlook.office365.com Enter your email address and ...

• Keeping up with our tickets and why responsiveness matters.

  Understanding Ticket Emails & Why Your Response Matters When you submit a support ticket, it enters our system as Open—which means it’s ready for us to work on, and you’re waiting on our response. Here’s How the Process Works: We Respond: Once we ...

• User Onboarding & Offboarding Policy

  Effective Date: February 2026 Overview To ensure a smooth and secure experience for your team, we've established the following procedures for adding new users and removing departing employees from your business systems. This policy outlines our ...