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Support System Walkthrough
With the release of my new support system, I wanted to leave two videos going over how to reset, login, create and respond to tickets. As well a what the emails look like. Resetting and Logging in: https://youtu.be/41fsXkIhQvM Support System Emails: ...
Be efficient at getting help
Asking for help is easy, isn't it? You just come out and say what you're asking about, don't you? Well yes and no. While this article is tailored to asking for technical help, some aspects may apply in other fields. Do your research. By this, I mean ...
Tech Support Mantra - Reducing Stress
It's okay to not know things. We get it. Technology is frustrating. Though here are some helpful tips to reduce stress when something doesn't work the way you thought. Complaining and getting frustrated doesn’t help. Take a deep breath and know ...
Getting a Text for Incoming Gmail Emails
Tired of missing important emails? This guide will get you set up with getting a text for emails that match a search! STEP 1 First, you will want to head over to Zapier.com. Then click Sign up with Google. Select your Gmail account in the list and ...
Getting a Hold of your Email
Email, it's a form of communication we must use. Virtually every service out there requires email. It can be an amazing tool for communication and for record. It's near instant, can transmit files and is legally binding. Though there's one issue. It ...