Popular Articles
Video Guides for Utilizing the Support Center
Please see: https://www.ustech.ninja/utilizing-our-support-center-to-track-tickets/
Welcome to Your New Computer - Finalizing your Setup
A Guide to Getting Started Congratulations on receiving your new computer! We’ve already taken care of most of the setup so you can get up and running as quickly and securely as possible. This guide will walk you through what’s already done, and what ...
Microsoft 365 Setup Guide
For a pretty visual, see https://microsoft-365-setup-guid-s0kav68.gamma.site/ ______ Microsoft 365 Setup Guide Part 1: Initial Login and MFA Setup at outlook.office365.com Initial Login Navigate to outlook.office365.com Enter your email address and ...
Keeping up with our tickets and why responsiveness matters.
Understanding Ticket Emails & Why Your Response Matters When you submit a support ticket, it enters our system as Open—which means it’s ready for us to work on, and you’re waiting on our response. Here’s How the Process Works: We Respond: Once we ...